“When I say about expressing your needs verbally, it also goes for positive behaviours. But then when it goes to setting clear boundaries, it's extremely important, specifically for behaviours that cause problem for us or behaviours that might be violating. Therefore, if someone is expressing a kind of behaviour, that creates issue for us, setting the boundary very clearly, is the most crucial thing. And the funny thing about these kinds of behaviours, the pathogenic ones, as we psychologists like to call them, is that you need to basically burn them from the root.”
Zoe Fragou Top Five Tips For Fighting Toxic Work Cultures
1. Express your needs verbally
2. Set clear boundaries (and respect others')
3. Choose conflict resolution over conflict management
4. Embrace negotiations as a healthy part of life
5. Know when to let go
TIME STAMP SUMMARY
00:55 The need to express yourself.
06:55 Why it is important to set boundaries.
11:43 Don’t argue, negotiate.
16:45 Let go of your ego.
Where to find Zoe
Zoe Fragou Bio
Mrs Fragou is an Organisational Psychologist with an MSc in Human Resources Management, a clinical psychologist license, a diploma in Business Coaching & Mentorship and a Certificate in Agile Leadership. At the moment, she is a PhD Candidate at Panteion University, and her research is mainly focused on the psychometrics of the corporate culture. Alongside her academic interests, she is operating professionally in the full spectrum of her science, taking over projects of culture transformation, employee training and development, business coaching, personal branding, public speaking, and writing, for both private and corporate clients globally. She is a mentor for Women on Top, a feministic organization trying to bring equality in the workspace, a senior member of the Hellenic Institute of Coaching, and was voted best career coach in the Global Coaching Conference of 2021.