Business Excellence - TOP 5 Series
In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series.
In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life.
Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.
Business Excellence - TOP 5 Series
In Conversation - Top Five Tips For Achieving Business Success While Living Your Dream
"You have to be the owner of your business and not the operator, and you need to learn how to duplicate yourself, which means teaching other people to do the kinds of things that you do, so that you're free to work on developing strategy and growing the business."
Ral West Top Five Tips For Achieving Business Success While Living Your Dream
1. Organize your business to free up your time:
2. Use systems and leverage to streamline your operations
3. Build a winning team and culture
4. Measure performance to have data-based management
5. How delighting your customers boots your success
TIME STAMP SUMMARY
01:39 Becoming the owner, not the operator
07:09 Leveraging delegation, automation, and outsourcing
14:02 Monitoring customer satisfaction
17:21 Delight Your Customers
Where to find Ral?
Website www.ralwest.com
LinkedIn https://www.linkedin.com/in/ral-west-0ba7aa12/
Ral West Bio
Ral West is the founder of Ral West Livin’ The Dream and the creator of a course for entrepreneurs - “Overcome Overwhelm: Create a Smooth Running Business with Less Stress.” Ral West is not your average entrepreneur; she is a seasoned professional who has been a business owner and manager for over 40 years. Ral has invaluable experience in scaling businesses and mastering the art of effective systemization. Ral honed her business acumen with real life experience. She is a master at the practical implementation of business theories to create effective processes that transform businesses and multiply success. Respected in both the tourism industry and multifamily real estate circles, Ral is recognized for founding, scaling and selling successful businesses, authoring courses, and contributing to various boards, while also being a philanthropist and dynamic speaker. More information can be found on her website: www.ralwest.com